FAQ’s

There is no rule and it really depends on how long you have until your Wedding, but we find most Brides look about eighteen months to a year in advance of their wedding date. Dress delivery tends to be around six months.

Yes, we are currently operating by appointment. Contact us to book in. Please note we have a non-refundable £10 booking fee for Saturday appointments. This is redeemable against a purchase at your appointment.

Our first bridal appointments are for an hour and a quarter. This is plenty of time to try on a variety of gowns without being too overwhelmed.

We will organise for a pre-appointment questionnaire to be sent to you so that we can find out all about your wedding and what you are looking for in a wedding dress. We will ask you to choose 5 dresses from our website to try on at your appointment. With our wide range of knowledge of our gowns we may also suggest a few more for you. It is important at first to be relaxed and enjoy your experience so be open minded. Often you will end up with the opposite of what you had in your head to begin with! If you have no idea where to begin or what you are looking for please don’t worry just leave it all to us and soon you will be on your way!

We recommend that you wear comfortable underwear, preferably a strapless bra if possible in nude or white so that it doesn’t affect the look of the gowns when trying them on. Some brides like to wear all in one body shapers too. If you don’t have these or forget then please don’t worry, just your self is perfect!

We understand that as a Bride you wish to look you best and get an idea of how things will be on the day so yes, please don’t worry about having light makeup on. Fake tan is best avoided especially if applied that day or is a “wash off “ so that our sample gowns stay fresh and reflect the dress you will have as much as possible.

This is not possible currently. Please speak to us about a separate bridesmaid appointment.

We have comfortable seating for three guests at your appointment.

We advise giving yourself a minimum of 10 months for a relaxed order and this will give you time to consider alterations also. However, most Brides will order a year or so ahead of their date. If your date is far in advance but you have found ‘the one’ then there is no need to hesitate, it might be fate!
If your date is under a 6 month period then there is no need to panic, there are always options too. Lead times do differ depending on the dress, size and designers, but most will be able to accommodate your requirements and timescale. We always do our utmost to ensure you have your dream gown for your Big Day.

Dresses are not made to measure they are made to a size therefore we will take a set of measurements and compare these against the designer’s individual size chart. The size charts do differ depending on the designer. Alterations will still be required to ensure a perfect fit. We will only order a size once we have discussed it with you and you are happy with it.

Once you have chosen your wedding dress/ bridesmaids dress/ accessories to place the order we would ask that a 50% deposit is placed. The final 50% is due on arrival of the items at the shop.

If it is a sample sale item that you have purchased then please note we request that the item is paid in full and the dress be taken away the same day.

Yes, we have a sale outlet within the boutique where you can buy an ex-sample dress and take it away the same day. As the samples have been on the shop floor and tried on, they may be in need of some minor reconditioning. Because of this gowns are discounted by 40% or more off the RRP.

We will provide a breathable dress carrier for any gowns. Accessories will come wrapped in acid free tissue and/or individual boxes so you can store them all safely afterwards.

You are more than welcome to store your items with us in the lead up to your Wedding or event, however, whilst here they are not insured and after 3 months we will ask for your items to be collected. If you wish to store your dress for longer please ask in store for a price.

No, alteration costs are separate as we do not have an in house seamstress. We do recommend a local seamstress and will give you her contact details to arrange a suitable time for you to have your alterations done.

We recommend booking your seamstress appointment for around 12 weeks prior to your wedding as you may require a couple of fittings before your final collection.